Revised on 01/01/2024

This privacy policy applies to all the dealings with the company Dhaval Gems bv. 

• Website address: http://dhavalgems.com
• Address: Hovenierstraat 2, 2018 Antwerp, Belgium
• Phone number: +32475465219
• Email address: info@dhavalgems.com

This “Privacy Policy” regulates how all your personal data is processed by the company Dhaval Gems bv (hereinafter: “Dhaval Gems” or “We”) and the website www.dhavalgems.com

Thank you for visiting www.dhavalgems.com (the “Website”). www.dhavalgems.com is committed to protecting your privacy and ensuring the security of your personal information. We respect your privacy and guarantee that you can trust Dhaval with your personal data. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your choices regarding the information you provide. 

1. What information do we collect?

1.1 Personal Information

We may collect personal information such as your name, email address, postal address, and phone number when you register on our site, subscribe to our newsletter, call or email us and whenever you place an order with us. 

1.2 Usage Information

We may collect information about how you interact with the Website, including pages visited, time spent on the site, and other analytics data.

1.3 Cookies

We use cookies to enhance your experience on the Website. Cookies are small files stored on your device that help us improve our services and provide a more personalized experience.

2. How We Use Your Information?

2.1  Order Processing

We use your personal information to process and fulfill your orders, communicate with you regarding your purchase, and provide customer support.

2.2 Communication

We may use your email address to send you updates about your order, promotional offers, newsletters, and other relevant information. You can opt-out of promotional emails at any time.

2.3 Improving the Website

We analyze usage data to improve the functionality and content of the Website, ensuring a better user experience.

2.4 Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

3. Sharing Your Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating the Website, conducting our business, or servicing you.

3.2 Legal Compliance

We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

4. Your Choices

4.1 Opt-in

By giving your consent for direct marketing purposes, we can send you promotional emails. 

4.2 Opt-out

You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email or call us. 

4.3 Cookies

You can manage cookie preferences through your browser settings.

5. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for updates.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [info@dhavalgems.com].

By using the Website, you agree to the terms of this Privacy Policy.